The SewNSew in Glendora, CA Closed now

Reviews about The SewNSew

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  January 07, 2020, by Dianna Pacheco
  I’m updating my review. I had problems with my babylock machine and needed a screw. A simple screw. The owner was setting up for a convention and the ladies at the store told me they were t allowed access to parts. Mary yelled at me and told me this was a “Mom and Pop” store and that she was “sorry” they couldn’t provide the customer service of big box stores. I fell. Out. The entire reason i purchased there is because they are a small town locally owned store. They treated me so well with the brother and to be treated this way after dropping over $2500 is LUDICROUS. I was also promised a detailed class on my machine so i could learn all the wonderful things it does. That was in July. It’s now Jan. Still no class. They told me to take a basic serger class. Which made no sense bc i have been serving for ten years. But i did. At the class i was told instruction on my machine was not included. I am thoroughly disappointed in the management and the employee named Mary. ********** This store is amazing. The owner is a lovely person, and is always on the ball to help customers! I have never felt more WELCOME and they do NOT use high pressure sales tactics like some OTHER sewing center in town. Even when all I could afford was my little Brother 1034d serger, this staff treated me like I had spent a million dollars. That attitude and their terrific customer service is the reason I went to their store to drop the big bucks on my new machine! I *highly* recommend this store.
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  July 30, 2019, by Linda vonMohr
  Wonderful quilt store with lots of fabrics, patterns, threads and most any thing you might need. Great selection of Janome, Brother and Baby Lock machines also, plus Gammil long arms and quilting services. Really great personnel with helpful customer service too. Love to shop there!